Frequently Asked Questions

With real-time reports and dashboards, you can instantly see where time is being spent and where there is room to work more efficiently within Timetell.

Yes. Timetell fully complies with the GDPR and uses modern security technologies. Your data is always protected.

Yes, we offer monthly courses for administrators, users and managers. We recommend all new Timetell administrators to attend the course. The training is provided at the Timetell office in Voorburg. View our courses here.

Yes. Timetell works exclusively with its own senior consultants. They are internally trained, knowledgeable and experienced. Our consultants handle the implementation of your software solution and support you with custom reports, data conversions and reconfiguration, application management and project management.

More than 600 organisations use Timetell every day – from SMEs to government bodies and multinationals. In total, 135,000 professionals use Timetell daily for scheduling, time registration, leave, projects and more.

Yes. After an initial introduction and an assessment of your needs, you can try Timetell for free.

We also offer a Proof of Concept (POC). During the POC, we configure employees, projects and activities, set up authorisations based on roles and ensure that planning and time registration become faster and easier. This lets you immediately experience how Timetell supports your organisation and gives you insight into staffing, availability and time allocation.

For the POC, we charge a one-time fee of €1,275 for configuring the environment by our consultant (on location). The use of Timetell during the POC period is free.

Timetell works with three pricing packages: Start, Plus and Max. The package that best fits your organisation depends on your needs and the size of your organisation. Implementation costs are quoted separately. Click here for an overview of the three packages.

Yes, Timetell is an online application. If desired, Timetell can also be delivered as an on-premises solution.

Yes. The Timetell app is available for both Android and iOS. Read more about the Timetell app here.

Timetell is suitable for small teams as well as large (international) organisations with thousands of users. The system grows along with your needs.

Timetell offers solutions for:

• • Time registration
  • Attendance registration
  • Leave management
  • Staff planning
  • Expense claims

The setup of the solution depends on the needs of your organisation. Together with the experienced account managers and consultants of Timetell, the ideal solution is configured.

All solutions can be integrated with each other and connected to other software packages such as AFAS, Nmbrs, Loket and Exact.

Timetell releases at least three major updates per year, supplemented by smaller releases when needed.

Yes. Updates are included in the maintenance contract. This ensures you always work with the latest version of Timetell, including improvements and security updates.

Yes. With the Timetell app or the desktop application, you can clock in and out digitally. You can also use the external clock-in option during off-site work visits. Flexible, convenient and always available.

It can be. Physical terminals often use tags. Employees can also clock in and out via an app or computer, without additional hardware. Clocking with a barcode or fingerprint is also possible within Timetell

Yes. Within Timetell, the clocking system is fully integrated through both software and hardware. This allows you to combine accurate time registration with scheduling, project administration and reporting, all in one clear system. Click here for more information about Timetell’s clocking system.

The cost depends on the chosen solution: hardware (such as terminals or tags), software licences and the number of users. Timetell offers various options tailored to your organisation and budget.

A clocking system records employees’ clock-in and clock-out times. This can be done with a physical terminal, via the app or on a computer. It provides accurate information about attendance, working hours and breaks.

Time registration focuses on what someone is doing and how much time it takes. Attendance registration shows when someone is present or absent. Together, they provide a complete picture within Timetell.

Timetell does not offer a standard package, but a tailored solution. We configure the system based on your processes, locations and specific needs. From real-time insight and geofencing to integrations with emergency response teams, planning or time registration. Everything works together in one integrated environment. This gives you clarity, control and peace of mind.

Attendance registration shows who is present, while time registration shows how long someone works. In Timetell, both are fully integrated, ensuring that attendance, working hours and planning align seamlessly. This provides one complete picture, without duplicate work.

The reception screen shows in real time which employees are present. It’s ideal for reception staff, team leaders or emergency response officers who need quick insight. The information updates automatically as soon as someone clocks in or out, ensuring you always have an up-to-date overview within Timetell.

With Timetell, you always know which employees are present in the building. In case of an emergency, you can immediately see who is still inside. Timetell can be connected to visitor registration and emergency response procedures, allowing you to act quickly in critical situations.

Yes. Timetell connects seamlessly with existing HR, payroll and planning systems such as AFAS, Visma | YouServe, Raet, Exact Online and SAP. All data is synchronised automatically, without double entry. This ensures efficiency, consistency and a reduced administrative workload.

With geofencing, Timetell registers attendance based on location. As soon as an employee clocks in or out within a predefined zone, this is recorded automatically. This is useful for teams working across multiple locations.

Digital attendance tracking replaces paper lists and manual overviews. It saves time, prevents errors and gives you real-time insight into staffing levels at any moment. In addition, the data can be automatically linked to scheduling, time registration and leave.

Timetell registers employee attendance via terminals, the app or the softclock. As soon as an employee clocks in or out, this is processed instantly in the system. Managers always have real-time insight into who is present, at which location and for which shift.

Attendance registration shows which employees are present, where they are and when. This provides not only clarity, but also safety and reliability within your organisation. With Timetell, this process becomes fully digital, real time and error-free, so you always know who is at work.

A digital expense system like Timetell automates every step of the process, from submitting receipts to approval and payout. Everything runs automatically. Paperwork disappears, employees can submit expenses immediately after making them, and managers only need to review and approve. This not only saves time, but also provides clarity, peace of mind and greater employee satisfaction.

Submitting expenses through an app saves time and prevents errors. Employees can enter their expenses immediately, take a photo of the receipt and submit the claim, wherever they are. The app from Timetell synchronises automatically with the system, giving managers real-time insight and allowing them to approve quickly. No more paper receipts, no delays. Just clarity and efficiency.

As soon as expenses are approved, Timetell automatically generates a SEPA file. This file can be imported directly into the bank, ensuring payments are processed quickly and without errors. Integrations with financial systems also ensure that all amounts are recorded correctly in the accounting system. This makes expense processing not only easier, but also more efficient and secure.

The best expense management software is software that makes submitting expenses simple, secure and fully digital, and that grows along with your organisation. Timetell offers exactly that: a solution we configure together with the customer, tailored to their processes, needs and goals. Submitting expenses via app, web or desktop is fast and error-free. The software automates checks, approvals and payments, and connects effortlessly to accounting or HR systems. In addition, the solution can easily be expanded with fully integrated features such as scheduling, time registration or leave management. This creates a complete all-in-one solution that saves time, provides clarity and fits your organisation perfectly.

All expense claims are automatically checked for irregularities or changes after submission. If anything is flagged, the system pauses the process and sends a notification. This prevents fraud and keeps you in control of your expense process. Secure, transparent and fully GDPR-proof within Timetell.

Absolutely. Timetell integrates easily with widely used systems such as AFAS Software, Visma | YouServe, Raet, Exact and SAP. SEPA files for automatic payments can also be exported directly to the bank.

Organisations save up to 50% of their time on the expense process with Timetell. Paperwork, manual checks and separate Excel sheets disappear. The system automates calculations, approvals and payments. You only need to review and approve.

Yes, expenses can be submitted anytime and anywhere. With the app from Timetell, employees can submit an expense immediately after making a purchase, including a photo of the receipt or invoice. The claim is saved instantly and forwarded to the appropriate manager for approval.

With Timetell, employees submit their expenses, mileage and allowances digitally via the app, web or desktop. A photo of the receipt is enough. The software checks the submission, links it to the correct cost centre and forwards it automatically for approval. This replaces paper-based processes with one fast, secure and fully automated workflow.

A good expense management system is user-friendly, secure and fits seamlessly with the way your organisation works. Timetell goes beyond standard software: we create a solution together with you that matches your processes and can grow with your organisation. From digital expense submissions and automatic approvals to integrations with accounting, HR and SEPA payments, everything is integrated into one system. And if you want to expand later with other solutions, such as time registration or attendance tracking, you can do so effortlessly. This makes Timetell the foundation for a complete, future-proof expense management solution.

A good expense management system saves time, prevents errors and increases employee satisfaction. Instead of paper receipts or Excel sheets, everything is recorded digitally. Employees submit expenses easily through an app, managers approve quickly and the administration processes everything automatically. This gives you clear oversight, saves time and ensures reimbursements are paid out faster, all within Timetell’s streamlined workflow.

Yes. Reports can be exported to various file formats, including Excel, PDF and CSV. In addition, data can be exchanged automatically through integrations with HR, financial or ERP systems. This makes Timetell flexible and suitable for any organisation.

Yes, you can. With the email notifications in Timetell. Reports are automatically generated at fixed times and sent by email as PDF or Excel files. This ensures everyone receives the right information, without manual work or delays.

Reporting dashboards combine multiple reports into a single overview. You choose which charts, tables or indicators you want to display and share them with colleagues or teams. This gives everyone immediate insight into the figures that matter to them, all within Timetell.

Yes. With the report designer in Timetell, you can easily create your own reports. You can modify standard reports or build entirely new ones, using your own layout, queries, logo and colour scheme. This allows you to design reports exactly the way your organisation needs them.

Timetell offers several types of reports: dynamic reports with filters, pivot tables and charts; static reports in a fixed layout (such as PDF); and Excel reports with your own formulas. This allows you to quickly gain insight into daily figures as well as create extensive analyses for management or finance.

Yes. Timetell develops its software entirely in-house at its office in Voorburg. This ensures short communication lines, fast updates and support from people who truly know the software.

You can reach us by phone at 070-311 48 11. We are also available by email at info@timetell.nl . More information and a contact form can be found on our contact page of Timetell.

Timetell Helpdesk
Email: helpdesk@timetell.nl
Phone (during office hours): 070-311 48 10
Support Portal: support.timetell.nl — administrators can access information, documentation and submit tickets 14/7.

Timetell is an independent, family-owned company. The shares are held by its director, Jeroen van der Meer, and his family.

Originally, Timetell was written without the second “L.” “Time” stood for time, and “Tel” referred to telephone – because at that time, there was no internet yet. Employees would call in by phone to record their working hours. Today, the name is Timetell, and the software “tells” you everything you need to know about time.

Timetell employs 35 experienced and skilled professionals. Click here for an overview of the Timetell team.

TimeTell B.V. was founded in 1992 under the name Keeper. In 2003, we adopted the name of our software and Keeper B.V. became TimeTell B.V. Now, more than 30 years later, we are a mature and experienced developer and provider of time registration solutions.